PRIVACY POLICY
General Conditions of Use of this Website
Leal & Soares, S.A., responsible for the services provided on the website www.siro.pt, is committed to complying with personal data protection legislation, privacy, and information security, in order to protect the personal data and privacy of its customers concerning the personal data collected and/or transmitted online during the use of the website.
The site includes options related to social media platforms including Facebook, Instagram and Google+. The entities responsible for these social media platforms may collect your address and may install a cookie on your computer/browser in order to allow the functionality in question to be performed correctly. Your interactions with these entities will be maintained under the privacy policy of the company that provides these platforms and respective services.
The website uses cookies to improve your browsing experience.
Our privacy policy contains, in summary and with due details, the set of information that holders of personal data have the right to know, as well as the necessary and appropriate measures adopted by the controller with a view to transparency, security, integrity and confidentiality in the processing of personal data.
Data subjects must therefore be informed about how their personal data is collected, what it is used for, how it is preserved, among others, therefore this policy contains:
- Identification of the data controller (who collects and uses personal data);
- What personal data is collected?
- What is the legal basis for its collection?
- What is the purpose of the treatment;
- How they are stored;
- What is the shelf life?
- Recipients - to whom the personal data is transferred;
- Who accesses them;
- What are your rights as the holder of personal data;
- How to exercise them;
Leal & Soares, SA is a commercial company under Portuguese law, with a share capital of €800,000, with registered office at Zona Industrial de Mira, Polo 1, Lote 39, 3070-337 Mira, Portugal, registered in the Commercial Registry Office under number 501223800 under registration and corporate identification number 501223800, is responsible for operating the website www.siro.pt, through which its customers have access via the Internet to the content and services provided by the company.
Your personal data is requested when the customer registers as a user on the website, via a membership application for this purpose, to access restricted customer content, make a purchase in the online store, subscribe to the newsletter, among other services made available by the company through its website. Your browsing on the website may also be monitored for statistical purposes, as well as for advertising purposes, namely targeted advertising.
Leal & Soares, SA also collects information about your computer hardware and software. This information may include your IP address, browser type, domain names, access times/length of site usage, content viewed and referring website addresses.
The categories of personal data that are subject to processing by the Company for the purposes mentioned in this Policy are the following:
- Name;
- Email;
- Phone number;
- IP address;
- Type of browser used;
- Domain;
- Access time to Público websites;
- Address of reference sites;
- Gender;
- Date of birth.
Your personal data is collected and necessary to guarantee the customer's identity, and providing the data requested when registering on the website is mandatory for the customer to be able to use the available services. The customer may update the information provided by him, whenever he wants and with complete autonomy, after logging in, entering his CPF, username and password.
Personal data handling operations are fully protected. All information is encrypted and managed using advanced security tools.
In addition to the purposes outlined above, Leal & Soares, SA may also use your personal data to maintain the quality of its services and to generate general statistics on website usage. To achieve these purposes, the company may combine automatically collected data with personal information such as your name and email address
We use your personal data to ensure that the website is suited to your needs, as well as to:
- Managing the Website;
- Improve the Website to ensure that content is presented in the most effective way for customers;
- Analyze the use of the Website by its customers in order to obtain general usage statistics for trend monitoring, marketing and advertising purposes;
- Keep the Website safe and secure.
Leal & Soares, SA may still use your personal data within the scope of the services it offers, in particular to:
- Configure the user account;
- Provide, execute, and maintain the services;
- Process and complete transactions, as well as send related information, including transaction confirmations and invoices related to the purchase of goods and/or services;
- Manage customer use of the Services, as well as to respond to requests for information, feedback, customer service and support;
- The preparation of statistics that allow us to understand how the company can improve the level of services it provides and, in this way, more effectively meet customer expectations.
Your personal data may also be used by Leal & Soares, SA to communicate with you about products, services, offers, promotions, and events that the company believes to be of interest to you or to send newsletters, according to your preferences defined in this regard. However, the customer may deactivate the sending of such communications from the company at any time by accessing the relevant client area on the website or by using the option provided in each newsletter received to unsubscribe from that newsletter, sending an email to marketing@siro.pt or by mail to Leal & Soares, SA, Zona Industrial de Mira, Polo 1, Lot 39, 3070-337 Mira, Portugal.
As mentioned, Leal & Soares, SA assumes the challenge and responsibility of protecting as much as possible the privacy and personal data of all website customers. As a rule, the company uses your personal data internally and will only share such personal data with third parties when it has requested it or the customer has given his/her consent to do so. However, sometimes the company will use third parties to process your personal data, on behalf of Leal & Soares, SA, under the terms set out in the “Data Transfer to Third Parties” section below, and will only disclose your personal data when such disclosure is required or permitted by law (for example, by force of an administrative or judicial decision).
Under the terms and for the aforementioned purposes, the company may contact you for the following reasons:
- Regarding any online service or content you have subscribed to, in order to ensure that the company can provide the services in question, for example, to verify your email when you register on the site, or to reset your password;
- In relation to any correspondence you send to the Company;
- To invite you to participate in surveys about the company's services (participation will always be voluntary);
- To inform you about any relevant changes to the company's policies and practices.
- For marketing purposes, as indicated below.
The personal data mentioned may also be processed by Leal & Soares, SA, in certain cases, in an automated manner, to define profiles, with a view to the purposes already identified above, always in accordance with and in compliance with the applicable personal data protection legislation.
The company will not sell, rent, share or offer personal data provided by its customers, except under the terms of the applicable personal data protection legislation and in the situations provided for in this Privacy Policy.
All processing of personal data carried out by Leal & Soares, SA is lawful and has a legal basis, either (i) based on your consent in relation to the processing of the personal data in question for the respective purposes; either (ii) because the processing in question is necessary for the performance of a contract to which the company and the customer, as the data subject, are parties, or in order to take pre-contractual steps at the request of the data subject in question; either (iii) because the processing is necessary for compliance with a legal obligation to which the company is subject; either (iv) because the processing is necessary for the purposes of the legitimate interests pursued by Leal & Soares, SA, as controller, or by third parties.
Leal & Soares, SA will retain your personal data for as long as your registration is active or as necessary for the relevant activity, i.e. for as long as necessary to provide the services to you (and without prejudice to any legal obligation requiring the retention of strictly necessary personal data beyond those retention periods).
If you wish to update your personal data or request that we stop processing it, you can contact us at the following email address marketing@siro.pt.
You always have the option to close your account on the website at any time. If you do so, your personal data associated with your account will be deleted without undue delay, with the exception of your personal data that may or must continue to be processed for the remaining purposes mentioned above, under the respective lawful basis and always taking into account the applicable personal data protection legislation.
Leal & Soares, SA is solely responsible for the collection of personal data carried out on the website and its applications. Whenever the customer finishes using the website, the company assumes no responsibility for the information collected outside the respective electronic pages.
Leal & Soares, SA uses cookies to collect and store information within the scope of the use of the website. Each customer corresponds to an individual cookie, thus ensuring data privacy and security. Customers can manage cookies, which will only be used by the company and their use is limited to the following purposes:
- Allow the company to know who the customer is, by storing the account access details and customer preferences, and in this way provide a better, safer, and personalized service;
- Allow the company to estimate the levels of utilization of the services it provides through its website, by collecting and preparing statistics to optimize functionality. The presentation of statistical data is done in an aggregated manner and not individually, preventing the identification of the customer. In this way, it is possible to evaluate the website's performance from a perspective of continuous updating and improvement, so that it can meet the preferences and needs of each customer, as a user of the website.
The provision of information or services by the company to its clients may involve the use of subcontracted third-party services that involve the processing of their personal data, including entities established outside the European Union or the European Economic Area, which may imply access by these third parties to their personal data.
In these circumstances and when necessary, Leal & Soares, SA will only use subcontracted entities that present sufficient guarantees to carry out the appropriate technical and organizational measures so that the processing in question meets the requirements of the applicable personal data protection legislation with the level of security appropriate to the risk and sensitivity of the personal data in question and such guarantees and obligations of the subcontractor will be established por contrato assinado para o efeito entre a empresa e cada um desses terceiros.
Within the scope of the services provided by the company that are subject to payment by the client, and if the client opts for a payment system involving third parties (such as Visa, Mastercard, and Paypal), only the personal data strictly necessary for the purpose of validating and carrying out the chosen payment method will be provided to those entities.
Whenever information relating to personal data that appears to be particularly sensitive is collected or used, the data will be encrypted, so that all information is treated with maximum security. Your privacy is ensured and the risk of data interception during communication is significantly or completely reduced.
However, it is the sole responsibility of the website's customers to keep their access codes confidential, not to share them with third parties and, in the particular case of devices used to access the website, to keep them in safe conditions of use, following the security practices recommended by manufacturers and/or operators, in particular the installation and updating of the necessary security applications including, among others, antivirus applications.
Under the terms of the GDPR, as the data subject concerning the personal data processed by Leal & Soares, SA, the client of the website has the following rights, to be exercised in accordance with the GDPR and other applicable data protection legislation:
- The right to access your personal data;
- The right to rectify your personal data;
- The right to have your personal data deleted;
- The right to limit the processing of your personal data;
- The right to portability of the personal data provided by you;
- The right to object to certain processing of personal data concerning you;
- The right not to be subject to any decision made solely based on automated processing.
Leal & Soares, SA will make the efforts deemed appropriate under applicable legislation to provide, correct or delete your personal data that is subject to processing. To exercise the aforementioned rights, as the holder of the personal data in question, you can contact the company via the following email address or postal address: marketing@siro.pt or to Leal & Soares, SA, Zona Industrial de Mira, Polo 1, Lote 39, 3070-337 Mira, Portugal.
If such requests are manifestly unfounded or excessive, especially due to their repetitive nature, the company may:
- Require the respective personal data subject to pay a reasonable fee taking into account the administrative costs of providing the information or communication, or of taking the action requested;
- Refusing to follow up on the request.
When processing is based on your consent, you have the right to withdraw your consent at any time, without compromising the lawfulness of the processing given to your personal data based on the consent previously given.
The customer also has, in any case, the right to lodge a complaint with a supervisory authority, the role of which falls, in Portugal, to the National Data Protection Commission, with headquarters at Rua de São Bento, nº 148, 3º, 1200-821 Lisbon, Portugal.
Within the scope of the conditions of use of the website and all its services, the customer undertakes to provide and keep all their personal data updated and true. In turn, the company guarantees the customer the possibility of correcting and updating their data.
This Policy may be updated over time, so it is advisable to consult this Policy whenever you provide personal data. If you do not agree with any changes made to this Policy, we ask that you do not continue to use the site to send or in any way submit your personal data. In case relevant changes are made to the Terms and Conditions of use of the site or to this Policy, in particular changes that affect the purposes for which the company processes its customers' personal data, specific communication may be made to announce such changes, using one or more communication channels that it has with its customers.
To exercise the rights of personal data holders mentioned above, or for any other issue related to the protection of your personal data, privacy or information security, you can contact the company via the following email marketing@siro.pt describing the matter in summary form and indicating an email address, a telephone number or a response address for Leal & Soares, SA.
For information, general contacts are those listed and accessible at contatos.